(845) 296-7474
Hair Service Refund Policy
THE EMPLOYEES DELIGHT THEMSELVES ON PROVIDING YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE.
We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the two of the initial service.
Salon Product Refund Policy
“For health and safety reasons, our products can only be returned for a full refund if they’re unopened and unused, within 7 days with a receipt.
If the product is opened or used, a 25% restocking fee will be charged, and you will be given store credit for the remaining amount.
We understand that getting the right products for your hair care is important, and we will do our best to help you find one that works for you.”
